Healthcare
Case Study 

The Challenge

In 2013, a large NHS Trust Hospital invited AGF Fire Protection Ltd to tender for their fire extinguisher maintenance contract. The hospital was facing several critical issues with their existing provider:

• Rising costs with no transparency or breakdown of services

• Lack of data: No definitive extinguisher count or service schedule

• Budgeting difficulties: Invoices regularly exceeded quotes with no records to verify charges

• Need for a provider experienced in working within sensitive and controlled hospital environments
   

Our Solution

AGF Fire implemented a structured and transparent approach from the outset.

• Asset Discovery & Mapping
  Our first step was to locate and identify all existing extinguishers across the hospital. We created a comprehensive asset list, integrating it with the hospital’s site drawings to ensure accurate tracking and planning.

• Long-Term Servicing Forecast
  After completing the initial annual maintenance, we produced a detailed 5-year servicing schedule, including all future extended service dates. This allowed the hospital to forecast fire safety budgets with confidence and clarity.

• Flexible Scheduling for Sensitive Areas
  We coordinated closely with hospital staff to carry out servicing with minimal disruption, adjusting our working hours to accommodate access to high-security or sensitive zones like operating theatres and maternity wards.

• Dedicated, Enhanced DBS Technicians
  A consistent team of AGF technicians—each with enhanced DBS checks—was assigned to the contract. This ensured familiarity with the site, seamless communication, and a clear understanding of the client’s standards and expectations.
   

The Results

• Accurate asset register and integrated site drawings

• Clear 5-year maintenance forecast, enabling better budget planning

• Reduced annual costs through transparent, planned service delivery

• No operational disruption thanks to flexible, client-focused scheduling

• A trusted, long-term partnership—contract successfully renewed year after year since 2013
   

Client Impact

AGF Fire helped transform the hospital’s fire extinguisher management from an unpredictable cost centre into a streamlined, transparent, and budget-friendly system, fully compliant with the sensitive demands of a healthcare environment.