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Retail
Case
Study 2

Client: UK Charity

Summary of Services: Fire Risk Assessment

Contract Start/End: 2019 – Ongoing

Location: UK Nationwide

UK Sites Serviced: 500+

The Challenge

AGF Fire Protection Ltd was initially brought in through a Facilities Management (FM) company to conduct fire risk assessments for a major UK charity. A few months into the project, the charity ended its partnership with the FM provider but, impressed by the quality and professionalism of our work, invited AGF to tender directly for the contract.

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Their key priorities were:

  • Standardised fire risk assessments across a large and diverse portfolio

  • A provider capable of handling high volume within a tight timescale

  • Consistent, actionable reporting to streamline compliance efforts
     

Our Solution

Upon being awarded the direct contract—with the FM company’s approval—AGF Fire launched a comprehensive project plan.

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Key actions included:

  • Prioritisation of high-risk or overdue locations in collaboration with the client

  • A structured rollout, completing assessments for 80–90 sites every two months

  • A dedicated team led by a Senior Fire Risk Assessor, supported by experienced consultants and administrative staff
     

This specialist team became deeply familiar with the client’s procedures, expectations, and internal compliance systems, ensuring seamless delivery and communication throughout.

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Each fire risk assessment report provided:

  • Clear and detailed findings

  • Standardised formatting across all sites

  • Straightforward, prioritised action plans for any identified issues
     

The Results

  • Full portfolio of 500+ locations assessed within agreed timescales

  • Standardised reporting that improved internal visibility and compliance

  • Trusted working relationship maintained for over six years

  • Successful renewal of the contract to continue annual fire risk assessments

©2025 AGF Fire Protection Ltd 

Registered Address: Niall House, 24-26 Boulton Rd Stevenage SG1 4QX

UK Company Registration No. 04901740

E & O.E.

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